Get the Downloader
Once your payment has been completed, you can get the Downloader from the Confirmation Page, your Account Page or the Confirmation e-mail. This installs our Downloader (DLM.exe) on your PC, simplifying the game download process.
Install the Downloader
Launch the Downloader by double-clicking the DLM.exe file, and follow the on-screen instructions. You will be asked to select a folder in which to download the game installer. We advise using a different folder for each downloaded game. You can then start the download by clicking the appropriate button.
Install your game
Once your game has been downloaded, you can install it immediately through the Downloader prompt. Should you want to install it at a later time, just go to the folder you specified earlier and double-click the game .exe file. Please note that the Downloader uninstalls itself from your computer once the download is complete.
Specific game help
- Hotel Giant 2
- Haegemonia
- Haegemonia - The Solon Heritage
Contacting customer support
If you're still having trouble downloading and/or installing your game, or if you would like some additional downloads, you can contact our support team at the following e-mail address:
